Terms & Conditions



Rates

  • Special internet rates are only valid if you book through amataborobudur.com.
  • Rates are in Indonesian Rupiah.
  • Room rates are inclusive of taxes and service charge.
  • The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified.
  • Additional services (additional person, airport transfer, etc) are optional, unless specifically selected as part of the booking.
  • Room rates are inclusive of breakfast for 2 persons, unless otherwise specified.
  • Rates may change without prior notice.

Additional Charges

  • A sofabed will be charged for the 3rd person. Please note that there is a maximum of one extra bed per each room, unless otherwise specified.
  • Sofabed : IDR 300.000 / net / adult/ room. Price inclusive of breakfast.
  • Private airport transfer : IDR 250.000 / net / car / way.

Amending a Reservation

  • Reservations can be changed with prior notice.
  • Confirmation of changed reservation is subject to room availability.

Guarantee

  • A refundable deposit of 1 night will be charged to the credit card provided at time of booking, the rest of the payment should be settled upon check-in, unless otherwise specified. Rooms are held until hotel check-out time the day following arrival. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.
  • Accepted credit cards for online booking: Visa, Master Card and Amex. Please contact us.

Check-in and Check-out

  • Check-in time is 14:00.
  • Check-out is at 12:00 noon.
  • Early check-in depends on availability and cannot be guaranteed. However, to be sure to have the room ready upon arrival, you can reserve the room in advance.
  • Late check-out also depends on availability and cannot be guaranteed.

Cancellation, No-show and Early Departure

  • If you cancel the booking within 7 days prior to arrival or no show, we will charge a penalty of first night’s room rate and refund the remaining balance to you. For any cancellation made before resort cancellation policy, we will refund your payment FULLY. If payment was charged to a credit card, refund will be made in the form of a credit entry to your card account only. Refund will take approximately 14 working days.
  • If you do not arrive at the accommodation on the date on which you booked to arrive (no show), the first night will be charged.

Children Policy

  • Maximum number of children (6-12 years old) sharing room with parents is one, unless otherwise specified.
  • Baby cots are available at no cost. Please notify our reservation dept. in advance.